Privacy Policy

Privacy Policy Effective Date: 13 March 2024 Wappzy is a service provided by RedMinds Technologies Private Limited. We respect your privacy and are committed to protecting the information you share with us through our website, platform, and related services. 1. Who We Are RedMinds Technologies Private Limited SPACES, 4rth Floor, MyScape Weave, 322, Myscape Rd, Financial District, Nanakramguda, Hyderabad, Telangana, 500032 Email: support@redmindstech.com Phone: +91 9550283428 Website: https://redmindstech.com 2. Information We Collect We may collect the following types of information when you use Wappzy: Name, business name, email address, and phone number Account and login details Billing and transaction information WhatsApp-related usage data such as message logs, template data, contact details, and delivery status Technical data such as IP address, browser type, device details, and usage activity Information shared when you contact us for support or enquiries 3. How We Use Your Information We use your information to: Provide and manage Wappzy services Support WhatsApp API communication and related features Create and manage user accounts Process subscriptions and billing Improve platform performance, security, and user experience Provide customer support Prevent fraud, misuse, or unauthorized access Comply with legal obligations 4. Customer Responsibility Customers using Wappzy are responsible for ensuring they have the right to collect, upload, and use the contact data processed through the platform. Customers must use the platform lawfully and must not send spam, misleading, abusive, or unauthorized communications. 5. Sharing of Information We do not sell personal information. We may share information only when necessary: To operate and maintain our services To comply with legal obligations To protect our legal rights, platform security, or users As part of a business transfer such as merger or acquisition, if applicable 6. Data Security We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no digital platform can guarantee absolute security. 7. Data Retention We retain data only for as long as reasonably necessary to provide our services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. 8. Third-Party Platforms Wappzy may work with third-party platforms such as WhatsApp or Meta services. Their services are governed by their own terms and privacy policies. We are not responsible for the privacy practices of third-party platforms. 9. Your Rights Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us at support@redmindstech.com . 10. Children’s Privacy Wappzy is intended for business use and is not directed to children. We do not knowingly collect personal information from children. 11. Changes to This Policy We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date. 12. Contact Us For any privacy-related questions, please contact: RedMinds Technologies Private Limited Email: support@redmindstech.com Phone: +91 9550283428 Website: https://redmindstech.com